All receiving, shipping, return, and inventory management operations are handled by a custom designed integrated Investigational Drug Management System (IDMS). Shipping containers and packaging supplies are tested, and shipping configurations are validated to ensure that specified conditions are maintained and the product integrity is not compromised.
Our distribution staff are trained in domestic and international shipping regulations, and are well familiar with import and export customs regulations for each country we ship clinical supplies. We provide advance shipment notification with complete details to our client as well as consignee, and monitor each shipment around the clock until it reaches its destination.